Frequently Asked Questions

You can browse our menu on the Menu page and check currently available offers on the Promo page. Menu and promotion availability may vary by outlet.

Prices, product availability, and promotional programs may vary between outlets. For the most relevant information, please check the selected outlet or contact the outlet directly.

You can use the Contact page or the official WhatsApp button available on the C’Bezt Fried Chicken website for questions, feedback, or assistance.

Open the Member page and select Register. Complete the registration form using an active phone/WhatsApp number and email address, create a password, and verify your phone number using the OTP code provided. After verification, follow the account activation status shown by the system.

OTP verification confirms your phone number. Your account may then go through an activation process depending on the membership program settings. If your account shows Pending Activation, please wait until the process is completed before trying to sign in again. Contact Customer Service if you need assistance.

Member points can be earned through eligible activities such as qualifying transactions or active membership programs. The number of points and earning rules depend on each program. You can review your point history through the Member portal.

Sign in to the Member portal. Your point balance is available in the member area, while details of earned points, bonuses, redemptions, or adjustments can be reviewed under Point History.

When the referral program is active, open Referral in the Member portal and share your referral code with a friend who has not yet registered. Your friend can enter the code during registration. Referral bonus points follow the currently active program and are awarded according to its terms after the referred account meets the activation requirements.

Sign in to the Member portal and open Voucher. Select an available promotion that can be claimed and tap the claim button. Once successfully claimed, the voucher will appear under My Vouchers, with its QR code available according to the voucher status and terms.

Open My Vouchers, select an active voucher, and show the voucher QR code to the cashier. The cashier can scan the QR code or enter the voucher code when necessary. Before using it, check the validity period, participating outlets, minimum transaction requirements, and other terms.

A QR code is only displayed for vouchers that have been successfully claimed and are still eligible for use. It may not be available if the promotion is informational only, the voucher has not been claimed, has already been used, has expired, is inactive, or is no longer available. Check the voucher details for its current status.

Not all vouchers have the same outlet coverage. Some may be valid at all participating outlets, while others are limited to specific locations. Always check the Outlet, validity period, minimum transaction, and voucher terms before making a purchase.

Open the Courier portal and select Register. Complete the required information using an active phone number and verify it using the OTP code. After verification, create your password and follow the account activation process before accessing the Courier portal features.

After your phone number is verified and your password is created, the Courier account may still require activation. If the account status is Pending Activation, please wait for the C’Bezt team to complete the process. Accounts that are not yet active cannot access all Courier portal features.

Courier points can be earned from visits or activities that meet the requirements of the C’Bezt Courier program. Available points can be used to request eligible rewards when the balance is sufficient. Reward claims are processed according to their status, stock availability, and program terms.

Visit the Partnership page on the C’Bezt Fried Chicken website, select the partnership type you are interested in, and submit the partnership inquiry form. Please provide an active WhatsApp number and email address so the partnership team can follow up with you.

The C’Bezt Partnership page provides information about currently offered partnership concepts, including Regular and C’Bezt Express. Package contents, facilities, and offers may be updated, so please refer to the latest information on the Partnership page or confirm with the partnership team.

The required investment depends on the selected partnership package and the latest applicable terms. Please check the estimated investment on the Partnership page and contact the partnership team for current package details, location requirements, and other relevant information before making a decision.

Please prepare your preferred partnership type, full name, WhatsApp number, email address, and the planned city or location. You can also provide company information, an estimated budget range, and your partnership plan to help the team better understand your requirements.